FAQ

At Motorbike City Tours we provide experienced and licensed drivers.  All of our guests ride pillion behind one of our experienced and professional licensed driver/tour guides. Riding pillion is a fun and safe way to explore the city.

Of course you can book any time you want even at last minute but we recommend you book inadvance so we can prepare drivers and guide accordingly.

We have unique itineraries, excellent team, good quality motorbike and the passion to share the beauty of Vietnam with our customers

We have prepared rain coat, water, helmet, first- aid kit and we recommend our travelers to bring: sungglasses, shoes and suncream

Of course you can and once you book you go it doesn’t matter how many people.

Please let us know by the time of booking or let our guide know when we meet so we could arrange the meal for you

✅You get what you pay for, we have a strong desire to be the best, which adds a bit of extra cost but it’s totally worth it.
✅Set menus of great authenic and high quality food and fixed routes
✅Our professionally qualified guides, drivers and support staff earn some of the best salaries in the industry, which is in contrast to the market trend of student drivers offering motorbike tours. cheap prices in exchange for English lessons
✅Since our motorbike tours are all-inclusive with a 1driver – 1 passenger, our excursions are extremely competitive.
✅We pay taxes, license fees, office rent and customers, and other costs because we are a fully licensed, legal tour operator

Adventure of a life time, amazing tour guide and driver, drink, food, raincoat if needed.

We’ll send you the link for online payment( VTCpay – Secured National online payment company) or you can pay cash in VND / USD or pay by Wise app

The tour will start from your hotel

It doesn’t matter you are 6 or 80 , age is only a number and we have safe bike with special backrest design so you can hold on the bar and rest comfortably while riding.

BOOKING TERMS AND CANCELLATION POLICY

What is the recommended lead time for booking tours?

We recommend booking your tour(s) as soon as possible of your preferred date to secure your spot as our tours tend to fill up quickly. However, we do accept last-minute bookings subject to availability. If you need to make a last-minute reservation, please reach out to us via email or / Whatsapp/ iMessage / Phone at +84 988 40 2008 to inquire about availability.

Is a deposit required to confirm a tour reservation?

A 50% deposit is necessary to secure your booking.

What is your policy on cancellations?

Cancellation Policy

  • Cancellations are not accepted within 3 days of the tour date, as each booking requires at least one full working day of staff preparation, and we close availability for new bookings to reserve your spot from the time of booking.

  • A 10% cancellation fee applies to all cancellations made after booking. Any approved refund will be returned in cash (VND) at your hotel.

  • 20USD cancellation fee will be charged if you do not attend the tour due to flight delays, flight cancellations, or late arrival from other tours.

  • If we cancel the tour due to inclement weather, any payments or deposits already made will be refunded in full.